Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-cleaning-services-mckinney-tx.ecojohns.com (hereinafter referred to as “Water Damage Cleaning Services McKinney TX,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, storage, and handling of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transparency and Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy covers the following interactions:

  • Using our applications, services, or products as an authorized user
  • Visiting our websites linked to this policy
  • Subscribing to or receiving communications from us via email, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal information for different purposes. This includes:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses used for transactions.
  • Financial Information: Bank account numbers, tax IDs, or other financial records when necessary.
  • Purchase Information: Items bought from us, order history, and associated details.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  • Location Data: Geographic tracking data provided by your browser or device settings.
  • Feedback and Reviews: Comments, ratings, and reviews you share with us.
  • Social Media Information: Data from social media platforms when you interact with our content.
  • Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through direct user input, interactions with our platform, and automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. They play a crucial role in enhancing user experience and enabling essential functions:

  • Strictly Necessary Cookies: These cookies ensure the basic functionality of our website, such as allowing you to navigate through pages.
  • Preference Cookies: They remember your settings and preferences, like language selection or display options.
  • Analytics Cookies: Used for gathering statistics on how users interact with our site, helping us improve performance.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

  • Processing transactions and delivering services
  • Maintaining your account and user preferences
  • Conducting analytics and improving our platform
  • Complying with legal obligations and tax/audit requirements

Once the retention period expires or when you request deletion, we will anonymize or securely delete the data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing encryption for data at rest and in transit
  • Engaging secure third-party processors and service providers
  • Regularly auditing and testing our systems for vulnerabilities
  • Training our staff on privacy and security best practices

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Deletion: Asking us to delete or anonymize your data when no longer needed for processing.
  • Restriction: Limiting our use of your data in certain situations, such as challenging the legitimacy of data collection.
  • Portability: Receiving your personal data in a structured, commonly used format, and transferring it to another controller.
  • Objection/Withdrawal: Opposing or withdrawing consent for specific processing activities.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising privacy rights.

To exercise these rights or have any data-related inquiries, please reach out to our Privacy Team via the contact details provided below. We will respond promptly and within applicable time frames.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions, concerns, or requests regarding privacy and data protection:

Email: [email protected]
Address: Water Damage Cleaning Services McKinney TX, Privacy Team, [Your Address]

We value your trust in our commitment to protecting personal information. By using our services, you acknowledge the practices outlined in this Privacy Policy.